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The Vista Consulting Team

MEET THE team

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<h4>Tim Mckey</h4>
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Tim Mckey

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<h4>Stephanie Demont Mastroni</h4>
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Stephanie Demont Mastroni

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<h4>Ryan Laroque</h4>
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Ryan Laroque

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<h4>Amanda Hankins</h4>
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Amanda Hankins

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<h4>Mary Ellen Murrah</h4>
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Mary Ellen Murrah

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<h4>Terri Houchin</h4>
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Terri Houchin

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<h4>Pamela Travis</h4>
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Pamela Travis

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<h4>Maurice Velasquez</h4>
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Maurice Velasquez

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<h4>Rebekah Summerville</h4>
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Rebekah Summerville

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<h4>Cristina Ball</h4>
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Cristina Ball

who WE ARE

We’ve all met a consultant with a slick vocabulary, a nice set of cufflinks, and a know-it-all personality. Those consultants give you an incredibly generic assessment of what’s wrong, spout some industry buzzwords, give you a vaguely prescribed solution that’s all but impossible to implement, collect a big paycheck, and move on to their next assignment. They don’t get in the trenches with you to get to know your vision and who you are at the core. They don’t get to know your team and offer honest but effective solutions. They don’t stand beside you the whole way, cheer you on from the sidelines, and become a part of your team. Simply put: They aren’t Vista.

Vista has more than a century’s worth of combined experience in the legal field. Our owner and consultants have worked in the accounting industry, in operations management, and on legal vendor teams. Vista consultants have worked in a huge variety of roles including law office receptionist, attorney, law firm CEO, Director of Marketing, CPA, Programmer, Intake Supervisor, Medical Treatment Coordinator, and everything in between. We are comprised of attorneys, CPAs, former company presidents, and general tough and experienced businesspeople. We know what we’re doing because we’ve likely done it before! We all bring significant individual experience to the united front known as the Vista Consulting team. We’ve also managed to significantly expand on our individual knowledge by working with hundreds of law firms across the country. We’ve gotten to know a variety of firm cultures and team dynamics. We’ve met everyone from the established and wildly successful firm to the startup firm, to the firm who is struggling mightily. That experience has served us well. We understand and appreciate every operation’s individuality. That means when you work with us, we’re never going to try and put your firm in a box. We’ll work to gain an understanding of who you are, where you’ve been, and where you want to go.

AND THEN, WE’LL stand by your side
AS WE HELP YOU GET THERE.

Our unique team has found the magic recipe that serves every single client well. We use our individual backgrounds to develop the most innovative solutions for our clients. Collaboration is our secret, key ingredient. While you may work with only one Vista consultant, know that our entire team has your back. Got a complex issue? We’ll gather the whole crew, talk it out, and come up with a solid game plan.

Between all of us and our vast industry experience, we will arrive at a solution that works for you. The answer is always waiting to be found, and we’re not shy about turning over every rock until we find it. We’re so much more than the sum of our parts. We are a relentless force laser focused on stellar client service and measurable progress.

We are an admittedly unique crew. No one has ever described our team as pompous, voguish, arrogant, or haughty. We’re about as down to earth as they come. That’s a point of pride for us. We can make you laugh while we help your firm grow. We’re your partner; not a fly-by-night, in-and-out, faceless consultant. We assess your firm judgment-free (trust us: we’ve seen some things), and we show you how to create a more cohesive, productive business. The Vista Consulting team wears many hats. Sometimes we’re your therapist, coach, mentor, cheerleader, motivator, cool aunt, and disappointed parent, all in one day. But what matters is, at the end of every day, we’re your partner.

We’re always rooting for your success. We couldn’t do what we do without wholeheartedly believing that we are a part of your firm. Every single member of the Vista Consulting team will tell you we’re here because we love what we do. We’re the kind of consultants who know and care about your firm. Don’t be surprised when you get a text from your consultant on your birthday. Our team celebrates your firm’s milestones as enthusiastically as our own. Like we said, we’re different. We really care.

Our passion drives us to provide the best consulting services in the industry. We set the bar year after year. Occasionally we’re asked about our competition. Honestly, we don’t think we have any. No consulting firm knows this industry better than we do. Why? Because we focus exclusively on the personal injury legal industry. While there are certainly some business best practices that can (and should) be applied, we think you’d also agree that there’s nothing quite like a personal injury law firm. The elements, the culture, the personalities, the processes, the technology – they all present a special set of challenges for a personal injury firm. We get those challenges. Struggling to coach your intake department? Need a second opinion on a case management system? Missing some critical firm standard operating procedures? We can help.

We believe we’re able to achieve the results you’re after because of one of our common core values: hard work. We put in the time and effort necessary to serve every client. We don’t think success comes easily. Results that transform your law firm and can stand the test of time are often hard won. Well, we love a good fight. Our sleeves are usually already rolled up. If you’re worried that your firm simply has too many struggles and the path forward seems out of reach, we can help identify the critical issues, develop a solution to fix them, and help you navigate the road ahead.

Know this: We understand that not every problem has a quick and easy fix. In fact, we sort of enjoy those extraordinarily difficult problems, and we’re always up for a challenge. We’re not afraid of trying every tool in the box until we find the right solution. To put it simply: we are relentless. That spirit, along with our dedication and know how, has served hundreds of clients over the years. We’d love the chance to show you how we can help the firm you’ve built as well.

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