When was the last time you took the time to review closed case data? If you’re like most leaders, it’s hard enough to find the time to manage all of your active cases, let alone review closed cases! Still, it’s so important to make the time to review what actually happened from beginning to end. This data tells the whole story, including exactly where and how we need to improve.
Closed case data tells us not only what happened but what is likely to happen unless we take action to change it. While every case you handle is unique, when reviewed in mass, you can begin to identify patterns, bottlenecks, and problematic processes. When approached thoughtfully, closed case data can be an incredibly powerful tool for law firm leadership. It serves as a highly effective predictor of what is to come. In this week’s Vista blog, we’ll explore some of the key metrics you should be evaluating from your closed cases.
AREAS OF INTEREST
Understanding the process and the payoff
At Vista we strongly recommend making the time to track and review closed case data. For every firm with which we work, the process of analyzing closed case data reveals powerful insights and eye-opening findings. Through the collection of that critical data, firms can begin to better understand what’s working, what’s not, and where they may be able to make easy adjustments in order to gain big yardage. Oftentimes as leaders, it’s the moments when we take time to look back that we better understand how to move forward. Once we know where we are, we can decide exactly where we want to go and create better strategies to get there. If you want more insight on how to approach a closed case data evaluation project, you can reach out to our team by clicking the button below.