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Supercharge your Team: Understanding the Kolbe System

Published on Oct 07, 2024
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If you’re a law firm owner overseeing a diverse team of attorneys, paralegals, and support staff, I would venture to say that enhancing team communication and boosting bottom-line productivity is almost always at the top of your wish list as a leader! Effective communication among team members not only fosters a collaborative work environment but also ensures that everyone is aligned with the firm's goals and objectives. When productivity is optimized, it leads to better client service, increased efficiency, and, ultimately, greater success for the firm. Investing time and resources into strategies that improve these areas can transform your practice and create a more cohesive and motivated team.

In this blog, we will delve into the Kolbe System, a powerful tool designed to enhance team dynamics and drive success within your organization. By understanding and implementing the Kolbe System, you can identify the instinctive strengths of your team members, allowing you to leverage these strengths to maximize efficiency and collaboration. This approach aligns team efforts with strategic objectives and fosters a more harmonious work environment. Utilizing the Kolbe System can lead to improved performance, greater job satisfaction, and a substantial impact on your firm's success.

Even the best and most well-intentioned teams, no matter how skilled or dedicated, experience periodic breakdowns in communication. These lapses can stem from various factors, such as differing work styles, remote work challenges, or simply the fast pace of the business environment. Teams frequently struggle to maintain that elusive “glide factor” when it comes to communicating effectively and staying aligned with the daily demands of the firm. This glide factor refers to the seamless flow of information and collaboration that allows team members to work harmoniously. Without it, misunderstandings can arise, and productivity may suffer, making it vital for teams to actively foster open lines of communication and regularly assess their collaborative processes.

But what if I told you that an invaluable solution exists that can help you and your team significantly reduce the stressors of both miscommunication and lackluster productivity?

The Kolbe System, a unique wisdom and set of individual and team performance assessments, does exactly that by helping us fully understand and strategically leverage our natural, instinctive strengths and our unique methods of operation.

As a matter of fact, founder Kathy Kolbe personally defines success as the “freedom to be yourself.” As a longtime certified Kolbe consultant and team trainer, I have certainly seen these words ring true 100% of the time.

When I first had the opportunity to work with Kolbe over 12 years ago, I had no idea how transformational it would be—not only in my own life but also in the lives of my current and future clients.

The Kolbe System is a robust set of tools that help us understand conation, specifically, the conative part of our minds. Simply put, conation dictates HOW we take purposeful action daily and how we actually get things done when we’re free to follow our own operational instincts. It analyzes and measures our performance-driven instinctive behaviors.

Note: Kolbe is the only tool available that evaluates the conative aspect of our minds. While there are many excellent assessments for cognitive (intelligence, skills) and affective (intrinsic motivators, personality) components, I highly recommend incorporating a variety of assessments within your team for a comprehensive understanding!

One important distinction about Kolbe to always keep in mind is that it has nothing to do with our intelligence, personality, or motivators (i.e., nothing related to our cognitive and affective components, as mentioned above). Because Kolbe shows us how we perform most naturally when striving and following our “gut” instincts, it provides tremendous value for teams committed to leveling up in terms of effective communication and results-driving productivity.

The first step in leveraging the invaluable benefits of the Kolbe System starts with taking the Kolbe A Index, the primary assessment tool. The Kolbe A Index categorizes our natural operational instincts into four action modes. This approach differs from other assessments in that it attaches to our natural talents and strengths rather than our learned skills or more subjective traits. There are NO weaknesses in Kolbe…only strengths! The four modes are as follows:

  1. Fact Finder: How and to what extent we gather and share information
  2. Follow Thru: How and to what extent we organize, design, and utilize processes
  3. QuickStart: How and to what extent we deal with risk, uncertainty, and innovation
  4. Implementor: How and to what extent we utilize space and tangibles; demonstrating versus telling

Law firms that strategically incorporate the Kolbe System within their teams can expect to experience a range of significant benefits. This innovative approach focuses on aligning individual strengths and instincts with specific roles and responsibilities, leading to improved collaboration and productivity. By fostering a deeper understanding of each team member's unique working style, firms can enhance communication, reduce conflicts, and ultimately create a more harmonious and efficient work environment. This critical alignment can contribute to:

  • Improved team synergy: Even simply understanding the Kolbe profiles of team members will help firm owners and their leaders better align tasks with their team members’ individual strengths, which always contributes to better productivity and greater bottom-line results.
  • Better Conflict Reduction: Recognizing different operational strengths amongst your team will significantly reduce misunderstandings, increase opportunities for project collaboration, and create better outcomes from those same collaborations.
  • Personal and Professional Development: Team members who really understand their instinctive strengths and leverage them accordingly will always be better equipped to contribute the most long term value in their individual roles and will experience greater fulfillment in their career overall.
  • Enhanced Decision-Making: Leaders can better structure their teams with diverse instinctive operational strengths, a key factor in consistently overcoming looming challenges and being able to consistently achieve your firm’s targets and goals.
  • Strategic Hiring: Incorporating The Kolbe System in your hiring process helps identify candidates whose instincts best align with the specific needs and requirements of particular roles, enhancing both short and long-term job performance and overall team cohesion. It can dramatically reduce costly turnover as well.

After working with several hundred different law firms, I can share from firsthand experience that truly understanding our own operational strengths—along with those of the colleagues and partners we collaborate with closely—can absolutely make or break our communication, productivity, and overall sense of fulfillment in our daily roles and routines. This keen awareness helps in identifying areas where we excel and highlights potential gaps in our processes. By fostering open dialogue and collaboration, we can leverage each other's strengths, leading to more effective teamwork and a more satisfying work environment. In an industry where efficiency and clarity are paramount, this understanding can transform how we approach our tasks and support our clients.

Watching law firm owners and their team members reach new levels of understanding about themselves and experiencing breakthroughs with their colleagues has been one of the greatest joys in my life. What I personally love about Kolbe is that it provides immediately actionable insights that will positively impact every aspect of a team’s relationship with one another. And truthfully, the only regret I’ve ever heard my clients share is that they wish they’d gotten started with the Kolbe System sooner!

Ready to take the next step and learn more about how Kolbe can supercharge your team? Email Erica at Thrive Concepts for your custom plan of attack: erica@thriveconcepts.org.


With a professional journey rooted in both medical and legal coaching expertise, Erica stands out as a seasoned authority in the consulting realm, particularly within the intricate landscape of law firms.

Her track record has proven she's all about actionable strategies that make a true impact and drive measurable results within the business.

As a longtime certified Kolbe® consultant, she is especially passionate about helping law firm owners and their teams leverage their operational strengths to remarkably improve communication and productivity. Erica considers helping her clients break through barriers and thrive to be one of life's greatest joys.

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