The expense of outsourcing records can potentially be recouped upon the favorable outcome of the case, ultimately, making it free to outsource records. You may take pause at passing this cost along to your clients, but take a moment to think about what it is costing you: the time and attention of an in-house paralegal, and that cost cannot be recouped.

Example: Let’s say a paralegal’s cost is $70,000 (salary, benefits, PTO, 401k, overhead), and they are spending 50% of their time on record retrieval, which is $35,000 in non-recoupable costs.

When custodian fees are paid upfront, you can experience improved cash flow and efficiency. Your in-house team no longer must process, sign, mail, or track payments. Paying by check is slow, mundane, and time-consuming, and they easily cause delays when they get lost.

Outsourcing will increase team members’ time and availability, allowing them to focus on other firm cases or initiatives. Outsourcing will also help staffing in general. It has become increasingly difficult to fill open positions as salary expectations from potential new hires have increased over the last three years, and many firms may start recession planning by choosing not to fill open positions. When you choose to work with an outsourced provider, they can handle much of the clerical work that was previously the responsibility of your accounting team. This will enable law firms to increase team member efficiency, send more demands, and increase profits.

Receive more accurate record files faster. Firms that process records in-house typically average 58 days. Partner with a trusted provider who can provide these records to you in 30 days or less on average.

Outsourcing with a trusted vendor ensures all HIPAA security regulations are strictly adhered to, relieving you of unnecessary liability. By working with well-established and reputable legal service providers, law firms can rest easy knowing that requested protected health information (PHI) is properly collected and maintained according to HIPAA rules.