Business First: How to Achieve Your Goals Through Outsourcing, Technology, and Automation
A change in mindset to survive and thrive in an ever-changing legal landscape.
Today’s demands of keeping up with increased salaries, operational efficiency, and reducing the cost of doing business year over year require law firms to constantly look at ways to adapt and pivot the way they are working, ensuring they can not only survive in today’s modern world but thrive. Today more than ever, law firms need to run their firms like a business to keep up with these demands all while providing a client experience that will set them apart from the crowd and drive client referrals.
The change to remote working, along with a shortage of professionals in the legal industry who play a pivotal role in the day-to-day operations of a law firm, has accelerated the need for law firms to assess, adapt, and change their internal operational processes and staffing to maximize their available resources while keeping a healthy flow of cases in your pipeline and financial goals on target.
One area that can have dramatic results for maximizing your team and also your financial goals is medical records collection. This time-consuming, mundane task is essential for your practice, yet it is your Achilles heel. Finding a partner to join forces with you in collecting your medical records will maximize your team’s efficiency, allow you to send more demands faster, and, ultimately, help you achieve your financial goals.
Should I outsource my medical records?
The decision to outsource your medical records collection can be a challenging one. As a law firm owner or leader, like any other executive, you most likely suffer from decision fatigue. You are constantly dealing with the never-ending demands of hiring, training, and retention. The last thing you want is to shake up your operations and deal with this big decision. Complicating things further is the weighty question: What if your team believes their jobs are being replaced? The answer to the question of ‘Should I outsource my medical records?’ comes down to your firm goals, pain points, and what you, as a firm owner, value.
Here are a few things to consider when approaching this critical decision:
5 benefits of outsourcing your medical records:
Did you know there is a difference in what you get from a medical record?
Patient portals provide a summary of an individual’s medical record. Patient portals don’t include:
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- External records
- Clinical data
- Imaging
- Billing
Our integrated, Automated Records Collection Group has created unmatched solutions unique to law firms seeking to expand their practices. ARC delivers the complete medical record, billing, insurance, and clinical case notes.
Why we do what we do
In a world that is rapidly morphing and challenging us at every turn, choose to engage. Use and enhance your own skills by creating automation for tedious processes, pursuing efficiency over tradition, and embracing technological advances to help you do more for your clients, yourself, and your firm.
Lastly, let us all remember what an honor it is that we get to serve our team and our clients. In a hustle-and-bustle world where everyone is looking after their own good, what a privilege we get to look after those entrusted under our care, guidance, and leadership. We each have team members walking through incredibly difficult things, and our job is to walk beside them (metaphorical hand over their shoulder) to love them, encourage them, and still expect excellence in all they do for our businesses and clients.
If you’re eager to learn more about how outsourcing your medical records retrieval can benefit your firm, visit us here.
About Cody Schneider:
Cody Schneider serves as VP of Operations at Lexitas. He has been in the legal industry for a decade, striving to give customers the experience they deserve. He is passionate about leadership, creating an engaging company culture, and staying tethered to core values (both personally and professionally). His commitment to excellence, consistency, and leadership development, all while having fun, has fueled the results of his teams. His proudest accomplishment is raising two boys with his beautiful wife of 9 years, Jordan. Lexitas offers an array of services including local and national court reporting, medical record retrieval, process service, registered agent services, and legal talent outsourcing. Check out the new Lexitas Record Insights™: An AI-Enabled Chronological Summary of Medical Records.