Mystery Shopping Your Own Firm: The Intake Audit You Need to Do Today
In this week's blog, by Operations Consultant Kendall Abbott, we'll help you test your intake department from the outside in, without making things weird around the office.
Finding Opportunity in Unexpected Endings: Why Being Let Go Might Be the Reset You Didn’t Know You Needed
In our latest blog, Operations Consultant Kendall Abbott shares a different perspective on being let go and how you can turn that difficult moment into a catalyst for incredible growth and opportunity.
