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Leaders Are Readers… My Reading List

Leaders are readers. The best leaders we know are readers. They are always looking for new concepts, ideas, and practices to bring to their team. Create your reading list and get started. Take 15 minutes a day and dive in! Micki...I don’t…

Your People Are NOT Your Most Valuable Resource

What? That’s not what we’ve been told since we became managers. How can this be? It’s true, your people are not your most valuable resource….the RIGHT people are! Ok….Ok….Ok…now we get it. But how do we know if we have…

How Do I Get My Team On the Same Page?

To paraphrase Verne Harnish, the author of “Mastering the Rockefeller Habits” and “Scaling Up,” if you want everyone to be on the same page, first there must be a page. Sounds simplistic, but you would be surprised how much impact…

3 Ways to Grow a Plaintiff Law Firm (and there are only 3)

In most businesses, there are really 4 ways to grow the operation: Increase the number of customers; Increase the transaction frequency; Increase the average value of each revenue generating interaction, and; Increase the efficiency…

Team Huddles – Making Them Work For Your Firm

Nearly everyone is familiar with a “huddle.”  It is the quick meeting that the quarterback holds with his offense before they run a play.  It keeps everyone on the same page and communicates vital information before things get crazy. …

Let Your Team Exercise Their Decision Making Muscle

When you make a decision, you are exercising your “decision making” muscle. The more you do it, the stronger it gets and the more confidence you gain in your ability to make decisions.  You can feel this happening, after you make a tough…

Measuring & Judging

As an accountant by training, my tendency is to attempt to measure everything in business and make decisions based on those measurements. Measurements… like how many calls came in, how many were converted to customers, how much did each customer…

Not in the Box Score

It is the base runner who makes a hard slide into second to break up the double play, the infielder who dives and turns a sure double into a single, the batter who fouls off 10 pitches before he gets a hit. It is the volleyball player who…