Measuring & Judging
BlogAs an accountant by training, my tendency is to attempt to measure everything in business and make decisions based on those measurements. Measurements… like how many calls came in, how many were converted to customers, how much did each customer…
Not in the Box Score
Blog
It is the base runner who makes a hard slide into second to break up the double play, the infielder who dives and turns a sure double into a single, the batter who fouls off 10 pitches before he gets a hit. It is the volleyball player who…
Office Managers, HR Professionals and Trainers – When Does Your Firm Need Them?
BlogYou have an Office Manager, but is it time to also hire a Human Resources Manager? How do you know? Is this a full time or part-time position? Can you move an existing employee into this role? These are some of the basic questions you should…
5 Tips for Getting Big Projects to the Finish Line
BlogAt Vista Consulting we have the privilege of working with plaintiff personal firms of many different sizes and in many different markets. We often get asked by our clients what is the most important characteristic of a COO/Office Manager or…
Get Up, Get Ready, and Go to Work
BlogA few weeks ago while watching TV, I caught part of an old Charlie Rose show where he interviews interesting guests one on one at a round table. His guest that night was Tom Clancy, who sadly, recently passed away at the age of 66. As you may…
Intakes – How Are They Handled In Your Firm?
BlogEvery law firm receives new client calls from some form of advertising. It could be word of mouth, yellow pages, referrals or television. The big question is: How are Intakes Handled in Your Firm?
The Initial Call – Could be the MOST important…
Change
BlogThe only thing that is truly consistent is change!
Charles Darwin said that it is not the strongest of the species that survive, or the most intelligent, it is the one most responsive to change. While I do not buy in to all of Darwin’s…
Unknown Unknowns
BlogCurrently our firm, Vista Consulting, is working with 2 clients that are facing some very large decisions. The details surrounding the decisions are not relevant; however, the decisions themselves are very relevant.
Sound like double talk?
Not…
Vision – It Is Important
BlogSome owners believe that creating a Vision for their firm is something only business consultants do or suggest and a “not very important” exercise. They may also feel that their firm is not big or sophisticated enough to look far into the…
What’s Valuable?
BlogOver the past week or so I have been preparing for an approximate 2 hour presentation to one of my customer’s team at their annual retreat. The topic that the customer asked that I concentrate on is “business planning”.
My mind has…