About Susan Pratt
Sue has thirty years of experience working in the legal industry in Vancouver, British Columbia, except for the three years she spent working as a Paralegal in the Cayman Islands. Throughout her career, Sue has supported lawyers in every aspect of their litigation practices, having held Legal Administrative Assistant, Paralegal, Practice Manager, and Operations Manager positions. Her experience in the Cayman Islands allowed her to manually search hard copy court files and run down to the courthouse in flip-flops at 3:55 p.m. for last-minute filings. This is when she developed a keen interest in leveraging technology to improve practice management. She has a natural curiosity about how people work together which she draws on when recruiting, team building, training, and managing change. Sue credits her success and longevity in the legal industry to keeping her sense of humor.
“Laughter is the shortest distance between two people”. ~ Victor Borge
When she’s not at work, Sue helps her husband run the business they co-own together, chauffeurs her two teenage daughters, and occasionally finds time for yoga, cooking, listening to true crime podcasts, and hanging out with her faithful rescue dog, who has a deep appreciation for her leadership skills.
Sue is currently the Chief Operations Officer for Klein Lawyers, LLP, a class action and personal injury law firm in Vancouver, BC.