Janice Francis is the dynamic COO of Monge & Associates, a prestigious multi-state law firm renowned for championing the rights of victims involved in personal injury claims. With a career deeply rooted in legal advocacy, Janice first made her mark as the Disability Operations Manager and in this pivotal role, she led a dedicated team of case managers and staff, streamlining operations and ensuring clients received the compassionate and competent support they needed to navigate the complexities of disability claims.

Her transition from Disability Operations Manager to COO was seamless, fueled by her unwavering commitment to excellence and an innate ability to inspire those around her. Under her leadership, Monge has not only solidified its reputation as a powerhouse in the legal field but has also expanded its reach, bringing hope and justice to countless more individuals and families.

Beyond her professional achievements, Janice is a passionate advocate for community service. She channels her energy and resources into running a non-profit organization. Her dedication to volunteering and making a tangible difference in people’s lives reflects her belief that true success is measured by the impact one has on the world around them.

Andy is the CEO & Managing Partner of Radix Law, a full service, multi-lawyer business law firm headquartered in Scottsdale, Arizona. Radix Law obtained its Alternative Business Structure license in August 2021, and Andy is one of the nation’s leading experts on the Arizona ABS program.

Prior to Radix, Andy practiced law in various settings throughout his career including as a commercial litigator at a private law firm, a fraud prosecutor at the Arizona Attorney General’s Office, General Counsel of the Arizona Corporation Commission, and General Counsel for a private family office. Andy now serves as outside general counsel to businesses and law firms across North America desiring to become an ABS. He frequently speaks and writes about innovation in the practice of law and advancing the Alternative Business Structure model.

Andy currently serves on the Arizona Supreme Court’s Committee on Alternative Business Structures, which reviews ABS applications for licensure and makes recommendations to the Court. He has also been appointed to various ABS-related subcommittees and task forces designed to review and improve the ABS program. In addition, Andy serves on the Arizona Supreme Court’s Attorney Regulation Advisory Committee which assists the Court and Chief Justice on issues related to attorney regulation.

Nicole was born and raised in Baton Rouge, Louisiana. She holds a BA in European History and French from JMU, and is licensed to practice real estate in Louisiana and Tennessee. Before joining the Dudley DeBosier team in 2019, Nicole gained a variety of professional experience as a songwriter/artist in the music industry, in hospitality management and hotel sales, non-profit operations and development, and real estate. Throughout her career, she has received multiple awards, including the 2011 “Manager of the Year” award at Nashville’s Union Station Hotel, the 2014 Roy Hutton “Vision in Action Award” at Oasis Center, and the 2018 “Diamond Award” for $20m+ sales from the Home Builders Association of Middle Tennessee.

Nicole is motivated by an innate, relentless desire to clean, align, improve, and iterate herself and everything she touches. As COO and Salesforce Product Owner for DDB, she constantly asks questions, finds issues and works to understand them from all angles, and seeks to create appropriate solutions. Outside of the office, Nicole is busy raising her blended family of 5 children with her husband and working toward finishing her MBA.

Her favorite quote is “Be truthful, gentle, and fearless,” by Ghandi.

Lora Fisher, the esteemed Brand Development Director of Hughes & Coleman Injury Lawyers, boasts an impressive career in the legal industry that began while she was still pursuing her studies in marketing and public relations. Occupying various roles across multiple departments within a multi-state, multi-brand law firm, Lora garnered a diversified understanding of firm functions, enriching her professional expertise.

With over a decade and a half in the personal injury sector, Lora’s comprehensive knowledge of the client journey is unparalleled. Her deep understanding of the profound impact that legal services can have on the lives of those injured lends a unique perspective to her role. By integrating this operational knowledge into marketing messages, Lora has excelled in attracting new clients and fostering their trust.

As a Brand Development Director driven by results, Lora understands the crucial role of a diverse marketing mix in a highly competitive industry. She thrives amidst the challenges presented by the ever-evolving marketing landscape, consistently staying ahead of trends and ensuring Hughes & Coleman Injury Lawyers remain at the forefront of the industry. With Lora Fisher at the helm of brand development, clients can expect nothing less than excellence.

Outside of her work within the firm, she dedicates her time to volunteering for St. Jude Children’s Research Hospital and doomsday prepping in her garden.

Chris Meadows is the Chief Operating Officer (COO) at Fasig|Brooks Law Offices, an eight-figure personal injury firm, where he manages daily operations and oversees more than forty employees. The firm has increased its net profits during his two-year tenure. Before joining Fasig|Brooks, he served as the Director of Contract Administration at the NWF Health Network. In that role, he negotiated and managed contracts and partnerships totaling more than $135 million. Previously, as the Director of Contracted Client Services with the Florida Department of Children and Families (DCF), Chris oversaw federal, state, and local contracts valued in excess of $2.1 billion annually. Over time, his work of developing exemplary procedural systems and structures has led to a focused expertise in operations and financial management. Chris is passionate about efficiency and strategic leadership, and, when he’s not at Fasig|Brooks, you can find him traveling and spending time with his wife and their 14-year-old triplets.

Dr. Heather Carroll holds a Doctor of Business Administration in Industrial and Organizational Psychology. She specializes in areas such as job satisfaction, motivation, burnout, and organizational commitment, particularly as these workplace factors apply to the legal industry.

During her nearly 20 years of legal experience, she has held many roles from Case Manager, to Litigation Paralegal, to HR Manager, to Firm Operations Administrator. The majority of Dr. Carroll’s legal experience has been in the area of personal injury. However, she began her legal career at a labor union by assisting in the negotiations of a new collective bargaining agreement between a major US airline and their pilot group. It was through that experience that her interest in team and operational matters, within a legal setting, took root. Many years, and a doctorate, later helping legal teams thrive through increased operational efficiency is her passion.

Dr. Carroll resides outside the Seattle/ Tacoma area of Washington currently. She is a military spouse and a mom of three.

Before Dana Brooks became an attorney, she was a paralegal, law firm administrator, mental health counselor and Florida Supreme Court certified family law mediator. Dana attended Pensacola Junior College and Tallahassee Community College before graduating Florida State University, cum laude, with a Bachelor of Science in Social Work. She later earned her Masters of Social Work from Florida State in 2003. Dana earned her law degree from Florida State, magna cum laude, in December 2007 and is a member of the Order of the Coif, signifying the top 10% of law school graduates.

Her experience and reputation as a medical malpractice defense paralegal combined with her law school performance provided the basis for the exceptional opportunity Dana was offered while still in law school. Dana was sworn in as an attorney in the morning and made a named partner of a thirty-year-old revered plaintiff’s law firm that same afternoon.

Dana is a member of The Florida Bar, Tallahassee Women Lawyers, and the Tallahassee Bar Association. She is past president of the Capital City Justice Association. She is a member of the Florida Justice Association and serves on its Medical Malpractice Committee. Dana is a Charter Member of the Democratic Women’s Club of Leon County, a former Trustee of the Florida Democratic Party, and is active in vetting and supporting candidates for political office.

Her awards and recognition are many. She was honored to be given the Distinguished Young Alumni Award from the FSU College of Social Work in 2013. In 2014, she was awarded the Alumni Service Award from FSU College of Law. 2015 found Dana being recognized by her peers for her excellence. She was named in the Top 100 Trial Lawyers from The National Trial Lawyers, a Florida Legal Elite by Florida Trend, and a Million Dollar Advocate from the Million Dollar Advocates Forum. She enjoys a 10.0 rating on Avvo, the highest attainable.

Dana is committed to giving back to the community. She currently serves on the board of 2-1-1 Big Bend and is a former board member of America’s Second Harvest of the Big Bend. She is a frequent – and winning – coach of the FSU Law School’s Mock Trial Team. Under her leadership, Fasig Brooks supports Jazz for Justice, the Tallahassee Memorial Foundation, The Heart Association, Springtime Tallahassee, the Ronald McDonald House, Tree House, The Wakulla County Senior Citizen’s Center, and many other local and national charities. With her support and encouragement, attorneys and staff at Fasig Brooks contribute thousands of volunteer hours to the community every year.

Helping people thrive in spite of their challenges has given Dana a unique perspective when advocating for her injured clients. Her experience in social work strengthened her desire to help at-risk persons and those most in need of an effective legal advocate. She continues to be inspired and excited to work for justice for her clients. Fasig Brooks has won the Tallahassee People’s Choice “Tally Award” for “Best Law Firm” for the last seven years in a row.

Ken Hardison is known as the “Millionaire Maker” for a reason – having helped lawyers across the country double, triple, or quadruple their law practices and income, he brings to law firm owners the insights, knowledge, and critical strategies of Legal Marketing and Management that can only be learned in the trenches of real law firm success.

With over 30 years of legal experience, Ken has personally grown and sold two seven-figure law firms and has shared his knowledge and experience with attorneys, helping them experience exponential growth, increased profits, and ethical market preeminence.

With a passion and deep understanding of both grassroots and cutting-edge online legal marketing strategies, Ken is committed to helping lawyers experience greater levels of financial success, freedom, and personal satisfaction – the kind that comes from building an ethical and exceptional law practice. Focusing on the practical and the proven rather than the cerebral, Ken guides lawyers through the steps needed to build the law practice many lawyers have only dreamed possible.

Ken is the Founder of PILMMA, Personal Injury Lawyers Marketing and Management Association, dedicated to helping lawyers learn the critical strategies to success. As a trusted advisor, consultant, coach, and Mastermind mentor, Ken has coached lawyers to greater success time and time again.

PILMMA’s powerful live and virtual events, such as the ever-popular Law Firm Growth Super Summits and Internet Domination Bootcamps, have helped hundreds of lawyers gain the insights and strategies they need to propel their firms forward to greater success and exponential results and to stay current on the latest legal management and marketing strategies, such as leveraging SEO, PPC, PPL, Social Media, etc.

Ken is the author of numerous best-selling books such as Systematic Marketing, Under Promise, Over Deliver, and his latest book, Powerful Online Legal Marketing. He’s known for his practical and engaging style of taking the complicated world of legal marketing and management and giving clarity and step-by-step guides that any lawyer can implement to experience real results, greater profits, transformational growth, and heightened success.

Raymond Mieszaniec, Co-Founder and COO of EvenUp, is driven by a profound mission shaped by personal experience. Witnessing his family’s struggle with the legal system after his father faced a life-altering car accident, Ray was compelled to level the playing field for others. Thus, EvenUp was born—a revolutionary AI-powered platform designed to maximize personal injury claims by crafting comprehensive demand packages complete with medical summaries, damages evaluations, and storytelling—rooted in facts, computations, and verdicts.

An accomplished entrepreneur and 500 Startup alumni, Ray’s previous venture revolutionized finance recruitment with simulations for top-tier investment banks. His unwavering dedication to justice and promoting equitable outcomes propels EvenUp forward, empowering attorneys and their clients to seek rightful compensation.

Through AI technology and visionary leadership, Ray is reshaping the legal landscape and making justice attainable for all, one case at a time.

Devin Stone, an American lawyer and YouTube sensation behind the LegalEagle channel, is renowned for his captivating legal analyses, reaching millions worldwide. With over 3 million subscribers, LegalEagle is the go-to platform for understanding complex legal concepts. As a civil lawyer with extensive experience across diverse practice areas, he’s secured over $300 million in trial verdicts and settlements. Beyond the courtroom, Devin’s mission extends to Eagle Team, a law firm facilitating optimal lawyer-client matches, making legal assistance accessible and stress-free. Eagle Team leverages cutting-edge technology and a network of top-tier legal professionals to deliver solutions tailored to each client’s unique needs.

Coming soon!

Josh Sanford is the founder of Sanford Law Firm in Little Rock, Arkansas, and a co-founder of the Eagle Team law firm in Washington, DC. He has a passion for connecting clients to the lawyers who are best suited to their needs. Josh has spent the past four years growing his professional network to enrich the lives of lawyers and clients alike through his matchmaking efforts. With over 20,000 clients served and particular expertise in employment litigation and wage-and-hour law, Josh also shares his wealth of knowledge on YouTube @America’sAttorney, offering valuable legal insights and entertaining anecdotes. Josh is a dynamic force in the legal world, dedicated to empowering individual lawyers and law firms and quietly reshaping the future of client acquisition.

Jacqueline Bretell was born in Regina, Saskatchewan, Canada, and moved to Nashville, Tennessee with her parents and brother in 1995. Jacqueline attended the University of Tennessee at Chattanooga, where she was a member (and later Captain) of the UTC Mock Trial Team. Jacqueline graduated with a Bachelors of Science degree in Political Science at the age of 20.

After completing her undergraduate studies, Jacqueline attended Mercer University’s Walter F. George School of Law in Macon, Georgia. Throughout law school, she competed and coached multiple mock trial teams, and served as the President of the first Georgia Student Trial Lawyers Association.

Jacqueline earned her Juris Doctorate degree while also earning a Certificate in Advanced Legal Writing, Research and Drafting as part of Mercer’s top-ranked legal writing program. Upon graduating from law school, Jacqueline was recognized for her oral advocacy skills by being selected for membership in The Order of Barristers, a national honor society.

After graduating law school Jacqueline relocated to Las Vegas, Nevada, where she went on to pass the Nevada bar exam at 23 years old.

Jacqueline began her legal career as an insurance defense litigator, where she practiced for 2.5 years. In 2013, Jacqueline joined Bighorn Law, focusing her practice exclusively on representing those who have been injured.

On March 11, 2020 Jacqueline stepped into the role of “CEO” of Bighorn Law. Together with her amazing partners and team of “Unicorns”, Jacqueline has led Bighorn Law to become a nationally recognized eight-figure firm specializing in catastrophic injury cases.

Bighorn Law has offices in Las Vegas, Nevada and Provo, Utah.

Jay Sarmaz brings over 13 years of expertise in data-driven innovation, specializing in AI technologies and analytics. His extensive experience spans research, design, and deployment of advanced software and analytics solutions, creating over $200M in value for major corporations. As Vice President of Data & AI at Case Status, Jay strategically directs AI initiatives, integrating artificial intelligence into client communications changing how we interact with our clients forever and better.

Jose Soto, a United States Army Signal Corps veteran, served from 2010 to 2015, notably supporting the III Corps at Fort Cavazos. Post-military, he joined J.J. Taylor Distributing as IT Manager, propelling the company into a new technological era over eight years. In 2022, Jose became the IT Director at The LaBovick Law Group, further maturing their tech landscape. His expertise also extends to consulting for tech firms across various sectors. Jose holds a Bachelor of Science in Computer Networking and Security and a Master’s in Management with a focus on Information Technology, blending discipline with technological innovation.

Seth Bader was born and raised in Miami, Florida. He graduated from Muhlenberg College with a B.A. in Political Science. He graduated from Florida State University College of Law where he served as a member on the law review.

Seth began his legal career representing insurance companies gaining trial experience. During this phase of his career, he handled thousands of cases which gave him invaluable insight into how insurance companies analyze issues and litigate cases against injured people.

Seth founded Bader Scott Injury Lawyers (formerly known as Bader Law Firm) in 2008. Since then, he and his associates have represented over 10,000 people who have suffered injuries as a result of another’s negligence or a result of a work-related accident. He has personally been responsible for over $30,000,000 in settlements for clients throughout the State of Georgia.

Seth is passionate about helping injured people regardless of their background. Along with his partner Luis Scott, Seth founded the Bader Scott Foundation, a non-profit organization dedicated to supporting organizations that help people.

Seth resides in Atlanta with his wife, Ana, and their two children, Valentina Paloma and Valentina Isabel.

Jennifer Gore-Cuthbert is an accomplished attorney and the founder of Atlanta Personal Injury Law Group, a reputable personal injury firm with multiple locations throughout the Atlanta Metro. Jennifer and her team specialize in representing clients injured in auto accidents, trucking crashes, slip-and-fall incidents, wrongful death cases, and more. With a strong focus on maximizing case values and streamlining the legal process using technology and efficient communication, Atlanta Personal Injury Law Group has become known for its exceptional client service and results-driven approach.

Under Jennifer’s leadership, Atlanta Personal Injury Law Group has experienced exponential growth in cases, revenue, and employee size since its establishment in 2013. Jennifer’s dedication and expertise have also earned her numerous accolades, including the Avvo Clients’ Choice Award, the Avvo Top Personal Attorney Award, and The National Trial Lawyers’ Top 40 Under 40 Civil Plaintiff Lawyers Award, among others. Most recently, her firm was recognized on the Inc 5000 list of Fastest Growing Companies in the US in 2022 and 2023. Jennifer also was one of the co-authors of the book “Tiger Tactics CEO Edition” published in 2023. She has appeared in many news articles including USA Today, as well as podcasts and stages speaking about her entrepreneurial legal journey.

In addition to her legal work, Jennifer is committed to giving back to her community by supporting local events, sponsoring scholarships for college students, and donating to the Backpack Project, which provides backpacks and school supplies to students in need. Jennifer also coaches personal injury attorneys and business owners on topics such as personal injury law, practice management, and business marketing. She currently serves as the Past President of the Alumni Association at Atlanta’s John Marshall, where she works to reinvigorate the alumni community and support the school’s mission.

Madi Alger manages a team of creative and community-driven link builders at BluShark Digital, a cutting-edge, Inc 5000 SEO Agency. Madi uses her extensive background in backlink building to discover outside-the-box link-building opportunities. She shines in the intersection of helping businesses bring their offline branding online – creating digital connections on both local and national levels. Madi’s passion is fueled by seeing the direct correlation between building backlinks to greater online visibility and lead generation for small businesses. Madi has bounced around the US, but has come to love Maryland (and its wild flag) the most!

James Schmehl is the Chief Operating Officer at Buckfire Law, a personal injury firm based in Detroit, Michigan. In his previous career, James served as a Detroit Tigers beat writer, where he traveled with the team and covered a string of four consecutive division titles. James has been a regularly featured speaker on several SABR (Society for American Baseball Research) panels and takes a Bill James-style approach to analyzing and overseeing Buckfire Law’s day-to-day operations.

A founding partner of Seeger Weiss, Chris is widely recognized as a highly innovative and accomplished plaintiff attorney. Chiefly known for multidistrict mass torts and class actions involving drug injury, toxic injury and personal injury, Chris’s versatile practice also includes product liability, property damage, antitrust, third-party payer litigation, as well as consumer, insurance, and securities fraud.

Chris has led some of the most complex, groundbreaking, and high-profile litigations in the U.S. representing plaintiffs and achieving landmark settlements in cases including the 3M Combat Arms Earplug Litigation, National Prescription Opiate Litigation, NFL Players’ Concussion Litigation, Volkswagen “Clean Diesel” Litigation, Vioxx Litigation, and Syngenta AG MIR 162 Corn Litigation.

His unique experience makes him a knowledgeable and capable litigator and negotiator, highly regarded among both his peers and opponents. Currently, Chris serves as co-lead counsel in the 3M Combat Arms Earplug Litigation, Philips Recalled CPAP, Bi-Level Pap, and Mechanical Ventilator Litigation, Social Media Adolescent Addiction/Personal Injury Litigation, and Proton-Pump Inhibitor Litigation. He is also appointed to the plaintiffs’ executive committees in the National Prescription Opiate Litigation and East Palestine Train Derailment Litigation. Often chosen by the courts to serve as lead counsel, co-lead Counsel, liaison counsel, or member of the plaintiffs’ executive and/or steering committee, Chris received the most multidistrict litigation (MDL) appointments of any lawyer between 2016 and 2019 according to a 2020 ALM study.

Chris is regularly quoted by the press regarding his work on nationally and internationally prominent cases, including in the New York Times, the Wall Street Journal, the Washington Post, Los Angeles Times, USA Today, Associated Press, Bloomberg, Reuters, ABC, CBS, NBC, NPR, and ESPN.

Chris started his career as a corporate defense lawyer representing the interests of big business. Struck by the imbalance of power between corporations and the individuals harmed by them, he left to become a plaintiff attorney. The son of a union carpenter who worked his way through school, Chris is a former amateur boxer and a current Brazilian Jiu Jitsu black belt. Now, whether working on a class action involving thousands of people against a multinational conglomerate or an individual case protecting one client’s rights, he fights with the same passion and conviction.

Tim co-founded Vista Consulting in 2009, along with his partner Chad Dudley. Vista’s aim was to help plaintiff law firms reach their full potential. In December 2017, Tim acquired Chad’s interest in Vista. Tim and Chad remain very close friends to this day! Tim has decades of CPA experience with local, regional, and national CPA firms. However, it is through Tim’s prior consulting practice that he found his passion. He has worked with many business owners, assisting them with defining and attaining success in their business and personal lives. Developing a management philosophy with business owners along with the associated systems and processes that assist in delivering outstanding management to Vista’s client teams is Tim’s forté.

Bill joined the Vista Team in 2022 as a Culture Architect | Leadership Strategist. Bill is also serving as the CEO of Jeffrey Glassman Injury Lawyers and is considered one of the nation’s most innovative thinkers in law firm leadership. His unique perspective on culture and ability to inspire and multiply leaders has created a movement reshaping firms across the country. He is the founder of the Law Firm Leadership Summit, host of the Transforming The Culture of Law Podcast, limited engagement consultant to select firms, and is relentlessly committed to spreading his message of Love Your People & Demand High Performance as a platform for organizational success. He is also the President of Biggs & Associates serving high value sports professionals and franchises as a brand and messaging strategist. His distinguished client list includes Heisman Trophy winners, NFL HOFers, NBA champions, Olympians, and many of the top teams in college and professional sports. Bill is a Phi Kappa Phi graduate of Texas A&M University and completed his executive training through the CORe program at Harvard Business School.

He lives in College Station, Texas, with his beautiful wife, two sons, and a herd of dogs.

Rachel Druckenmiller is an award-winning thought leader and TEDx speaker – is a catalyst who helps people unleash possibilities and unmute themselves.

For nearly 20 years, she’s helped leaders and organizations elevate character, curiosity, and wellbeing. As a trained facilitator and professional speaker with a background in workplace culture, health, and human behavior, Rachel brings a unique perspective and set of skills to catalyze both introspective insight and meaningful connection that lead to lasting transformation.

Recognized by Smart Meetings as a Best of the Stage Speaker in 2023 The Daily Record as one of Maryland’s Top 100 Women of 2022, Forbes as a Next1000 honoree in 2021, Workforce Magazine as a 40 Under 40 Game Changer in 2019, and the #1 Health Promotion Professional in the U.S. by the Wellness Council of America in 2015, Rachel is a change agent whose refreshing perspective has helped her stand out as a leader in her field. Rachel has served clients ranging from 20 to 60,000 employees, including organizations like Citizens Bank, Sherwin-Williams, UnitedHealthcare, and the Federal Aviation Administration. She is also a course instructor for Simon Sinek’s virtual classroom.

In 2023, Rachel became a TEDx speaker as well as a singer-songwriter and started releasing original, message-driven music available on all streaming platforms. Rachel holds a Master’s degree in Health Science and a Bachelor’s Degree in Psychology and is the host of the biweekly livestream show, UnmuteYourself.

Rachel is the Founder of UNMUTED, a speaking and training company whose mission is to activate the power of curiosity to ignite personal and professional clarity, so people move forward with greater confidence and courage.

Mark Sanborn, CSP, CPAE, is an international bestselling author and award-winning keynote speaker on leadership, customer service, business growth, and organizational performance.

Mark has given more than 3,000 presentations in every US state and in 14 countries. He is a New York Times bestselling author of eight books, including The Fred Factor, which has sold over two million copies worldwide.

Mark has developed numerous video and audio training programs, which are currently taught by Crestcom International in 90 countries. He is also the Leadership Expert in Residence at High Point University.

The President of Sanborn & Associates, Inc., an idea lab dedicated to developing leaders in business, Mark has been hailed as one of the top leadership experts in the world.

Mark holds the Certified Speaking Professional designation from the National Speakers Association (NSA) and is a member of the Speaker Hall of Fame. He was honored with the Cavett Award, the highest honor the NSA bestows on its members, in recognition of his outstanding contributions to the speaking profession.

Mark’s list of clients includes renowned brands such as Costco, Enterprise Rent-a-Car, FedEx,Harley-Davidson, Cisco, KPMG, Morton’s of Chicago, New York Life, RE/MAX, ServiceMaster,ESPN, GM, IBM, Avnet, St. Jude Children’s Research Hospital, Sandvik, and John Deere.

Mark is married to Darla, and they have two adult sons, Hunter and Jackson. They also have a perpetual puppy named Tini, whose bark is bigger than her bite.

Rob Levine has three passions in life: serving others, building businesses, and the practice of law. At 16 years old, Rob started as a volunteer Emergency Medical Technician for the Glen Rock Ambulance Corps. Rob went on to serve in the Rhode Island Army National Guard as a military police officer. He then became a police officer for the city of Central Falls after earning his bachelor’s degree from Salve Regina University. Rob also became a nationally registered paramedic, working for
various rescue squads over the years and continuing to work as a ski patroller today.

After earning his law degree from Roger Williams University School of Law, Rob opened his own law practice with then-partner, Anthony Gemma. Rob also served as in-house counsel for Gem Plumbing and Heating. Rob sat on the board of directors with five others. Over the next seven years, they grew the company from 50 employees and 5 million in revenue to 300 employees and 40 million in revenue.

During this time, the law practice continued to grow. After seven years of dividing his time working as in-house counsel for Gem Plumbing and Heating and running the law practice, Rob decided to solely focus on the growth of the law firm.

At that time, the law firm focused on personal injury, as well as a real estate title and closing company with approximately 30 employees. In the last 13 years, Rob has expanded the law firm to handle personal injury and medical malpractice in Rhode Island, Massachusetts, and Connecticut as well as social security and veteran’s disability as a nationwide practice. The law firm now has 130 employees and continues to grow.

Ten years ago, Rob formed the company now known as Records on Time, a medical record retrieval company originally designed to serve the clients of Rob Levine & Associates. Records on Time has built a proprietary software platform that integrates 100% with law firms’ case management systems, allowing the paralegal to never leave the case management system while Records on Time pulls the record request, delivers the records OCRed, as well as case expenses, retrieval fees, and notes directly into the case management system—saving the law firm time and money.

Ciera Parks is a Human Resources Executive with 15 years of experience working in higher education, manufacturing, nonprofits, cannabis, e-commerce, and technology. Ciera advises and partners with businesses on their HR needs to develop strategies that improve workplace culture through customized alignment and training. She has a proven track record of success in developing people strategies that drive performance, improve efficiency, and increase profitability. On top of this, Ciera is well-versed in building effective organizational structures and diversity, equity, and inclusion (DEI) topics.

Ciera’s professional accomplishments in the human resources field include a Master’s Degree in Human Resources Development and a Certification from the Society for Human Resources Management. Ciera has also been elected as The Community Involvement Director and Professional Development Chair for two of Amazon’s employee resource groups (ERGs), been selected as the Director for Diversity & Inclusion by CHRA, and is the President of neXco’s National Cannabis Chapter. These honors are a result of her commitment to leadership and skill development for all workforce populations.

Capping a twenty-five-year career in which he served as chief marketing officer and executive vice president, Scott Miller currently serves as FranklinCovey’s special advisor on thought leadership, leading the strategy, development, and publication of the firm’s bestselling books and thought leadership. Miller hosts the FranklinCovey-sponsored On Leadership with Scott Miller, the world’s largest and fastest-growing weekly leadership podcast, reaching more than six million people. Miller also authors a leadership column for Inc.com, hosted the weekly iHeartRadio show Great Life, Great Career with Scott Miller, and hosts and moderates FranklinCovey’s Bookclub.com series with world-renowned authors.

Miller is the author of the multivolume Mess to Success series, including Management Mess to Leadership Success: 30 Challenges to Become the Leader You Would Follow, Marketing Mess to Brand Success: 30 Challenges to Transform Your Organization’s Brand (and Your Own). He is the coauthor of the Wall Street Journal bestseller Everyone Deserves a Great Manager: The 6 Critical Practices for Leading a Team and the author of the Amazon #1 Bestseller Master Mentors: 30 Transformative Insights from Our Greatest Business Minds, which features insights from his interviews with the leading thinkers of our time, including Seth Godin, Susan Cain, General Stanley McChrystal, and many others.

Connie Podesta is a game-changing, revenue-building, sales-generating ball of fire whose rare blend of laugh-out-loud comedy, killer take-away strategies, and interactive, no-power-point delivery style have made her one of the most unique and memorable speakers on the stage today. 25 years. Two million people. 1,000 organizations. Hall of Fame speaker. Award-winning author. Seven books. Former Radio/TV personality. Therapist. Expert on the psychology of sales, leadership, change, accountability, and engagement. Amazing ROI. Plus (what we all could probably use in today’s crazy world )… a Comedienne.

Kendall joined the Vista Team in 2022 as an Operations Consultant. With a keen eye for operations optimization, she specializes in areas such as intake, client touch points, and departmental organization/structure.

Kendall has worked in the personal injury realm for the last seven years, serving as the Firm Administrator and later the Director of Office Operations for a prestigious plaintiff firm in North Carolina. There her leadership mission was to implement solid systems and processes that created an optimal client experience, encouraged firm growth, and expanded the firm’s reach.  Prior to becoming the Firm Administrator, Kendall created, developed, and managed the firm’s intake department.  Her deep expertise in all aspects of a successful personal injury law firm will help her guide Vista clients toward new levels of growth.

Ryan joined the Vista team in 2014 as a Programmer. He has more than fifteen years of experience working in various finance and accounting roles with a strong background in IT and management information systems. Ryan codes in Visual Basic and is an expert with all Microsoft products. He works closely with Vista’s Operations Consultants to build out custom dashboards for our clients. These dashboards become integral in our clients’ success. Ryan is skilled at assessing and understanding our clients’ requirements and translating those into clear and concise reporting tools that allow our clients to improve firm operations.

Mary Ellen Murrah joined the Vista Team in 2019. Prior to joining Vista, Mary Ellen spent more than 16 years managing and marketing a national, legal case management software company. That position introduced her to thousands of personal injury law firms across the country. She was a familiar face at annual legal events and a frequent voice on topics ranging from legal marketing to data integrity. Over the years, she’s forged meaningful relationships with legal vendors, which has provided keen insight on almost every corner of the legal industry. She is skilled in identifying law firm business improvement opportunities and brings her extensive operations, team management, and industry knowledge to the Vista team. Mary Ellen has a true passion for tackling projects with common sense management. Her eye for detail, human resources experience, and deep operations skills are an asset to help law firms grow their businesses and help attorneys foster and maintain efficient, profitable practices.

Pam joined the Vista Team in 2020 as an Operations Consultant. She began her career more than twenty years ago at a personal injury law firm where she served as Law Firm Administrator for close to a decade. In that role, she became intimately familiar with the nuances of personal injury firms and developed a keen eye for improvement and success. She then took her passion for data management and effective processes to a national, legal case management software company. There, she worked with hundreds of law firms across the country to help them implement a new system that allowed them to collect and analyze their data and institute seamless workflows. She then transitioned to the role of Training Director for a large personal injury firm where she served as project manager for a massive data conversion and software platform shift. Ultimately, she yearned to get back to her roots, traveling the country, meeting thousands of attorneys and team members, and helping them transform their business.

Stephanie joined the Vista Team in 2009 as an Operations Consultant. She brings her knowledge and experience in management and operational excellence to our team. Prior to joining Vista, Stephanie spent twelve years working for insurance claims departments and five years as a Chief Operations Officer of a multi-office, northeast, personal injury firm. She is admitted to practice law in Connecticut, New York, and Tennessee. Stephanie utilizes her experience to assist Vista clients in implementing tried and true solutions in law firm operations. She is an innovative thinker who can apply solutions to clients’ specific circumstances. Stephanie has a knack for assisting COO’s and Office Managers in challenging situations. She has polished coaching techniques and is skilled at helping her clients work through the decision-making process. She is extremely thorough, exhibits strong communication skills, and partners with key client personnel in delivering systems and accountability that drives results.

Terri joined the Vista Team in 2018 as an Operations Consultant. After joining a large, multistate law firm in 2004 as a front desk receptionist, Terri quickly realized that her passion for serving others was best utilized in the personal injury firm setting. She developed a love for the legal field. Terri’s passion and desire to understand all aspects of a personal injury case resulted in several promotions to Senior Legal Assistant. In 2015, Terri was selected to join a brand new personal injury firm as Senior Legal Assistant and Office Manager. In this new role, Terri was able to utilize her dedication to the profession and years of experience to help this firm quickly become one of the premier small firms in her hometown. Terri looks forward to helping personal injury firms meet their growth goals.

Amanda Hankins joined Vista Consulting Team in 2017, bringing more than two decades of intimate experience working in personal injury law firms. Amanda’s career at a large, multistate law firm took her from Receptionist to Legal Assistant to Intake Supervisor to Medical Treatment Coordinator. This experience in working in every department of a personal injury firm serves her clients exceptionally well. She’s been there, she knows the struggles, and she knows how to drive progress. She also has experience working with one of the largest medical funding companies as a Business Development Manager. She has a true passion for customer service and loves working with law firms to teach them all avenues of keeping client satisfaction as a top priority.