
Top 7 Mistakes Law Firms Make During Intake #4: Firms Don’t Teach Their Intake Team The Numbers
BlogEveryone needs to know how to keep score. I have yet to come across a team that doesn’t enjoy knowing the score. People engage at a higher level when they understand how to score points and have control over winning or losing. It is the same…

Top 7 Mistakes Law Firms Make During Intake #3: No Attribution Rules
Blog
What is attribution? Attribution is simply how you give credit to the marketing or non-marketing source for each lead that you receive. Marketing sources are those that you pay for, such as TV, yellow pages, internet, billboards, and so…

Top 7 Mistakes Law Firms Make During Intake #2: Not Auditing Intake Calls
BlogAuditing how your firm handles new calls from potential clients is extremely important. Vista recommends that every firm audit a batch of intake calls on a weekly basis. The good news is that it is easier than ever to make this happen.
Years…

Budgeting (Exactly What Does That Mean?)
BlogMost firm (business) owners begin to think about how their business has performed for the year and also begin thinking about how to improve upon that performance for the next calendar year around November. Without a target to measure against,…

Top 7 Mistakes Law Firms Make During Intake: #1 The Silent Killer
BlogAt Vista we have audited the intake processes, systems, and personnel of firms all over the country. Intake is one of the few things at your firm where you can fix something today and see big results tomorrow. We enjoy analyzing the process…